Garrett Eaglin
I Design, Build and Ship Products.
Founder and product leader shipping AI-powered products using agentic engineering — I design autonomous agent systems that build, test, and deliver software at scale.
About Me
I build products. I founded RezFix, The Prompt Fixer, NEXUS, and LayoutKit — each solving a real problem for real users. What makes my approach different is agentic engineering: designing autonomous AI agent systems that do the heavy lifting of building, testing, and shipping software.
Instead of writing every line by hand, I architect multi-agent workflows — networks of specialized AI agents that collaborate to produce production-grade products. I define the product vision, design the system architecture, and orchestrate agentic pipelines that execute at scale. The result: more products shipped faster, with institutional knowledge that compounds over time.
Experience
Product Manager, Service Enablement Platform
AssetMark, Inc.Jan 2025 – Present
- Own the product vision, strategy, and multi-quarter roadmap for Salesforce service and contact center capabilities supporting advisor interactions at scale
- Build KPI trees linking outcomes to retention, expansion, cost-to-serve, and service metrics (AHT, FCR, CSAT, NPS)
- Lead journey mapping and service design to remove friction across call, case, and chat channels
- Run scoped GenAI pilots for suggested answers, summaries, chat triage, and intent extraction with human oversight and guardrails
Analyst, Advisor Services
AssetMark, Inc.Nov 2021 – Jan 2025
- Ensured alignment with scale and productivity KPIs through advanced data analytics, enabling service excellence and achieving cost avoidance of over $1M
- Served as Product Owner for service scale initiatives, conducting user research and feasibility assessments to optimize workflows
- Chaired governance committees for contact center technology, driving strategic decisions aligned with Productivity, Security, and CX goals
- Built interactive Power BI dashboards enabling data-driven decisions through visualized KPIs and performance metrics
Advisor Services Team Lead
AssetMark, Inc.Apr 2020 – Nov 2021
- Led, managed, and coached a team of 15 high-performance members on the company's core service team
- Awarded Innovator of the Quarter (4Q2020 & 2Q2021) for creating a contact center SLA calculator and optimizing capacity through peer review processes
- Spearheaded projects to drive process excellence and provided outstanding service to Financial Advisors in high-risk escalations
Education & Certifications
2013 – 2017
Minor: Great Books of the Western Tradition
Cum Laude
A theology degree taught me to think in systems — how ideas connect, how frameworks hold together, and how to ask the right questions before building anything. That foundation in structured reasoning is what drives my approach to product architecture and agentic engineering today.
What I've Built
buildwithnexus
Interactive CLI · 50-Agent Autonomous Engineering Org
A Claude Code-like terminal experience powered by 50 autonomous agents. Real-time streaming lets you watch the org plan, build, test, and ship — live. Install in seconds with `npm install -g buildwithnexus`. Triple-nested VM isolation (QEMU + KVM + Docker) and zero-config DLP security included.
NEXUS Plugin
Claude Code Multi-Agent Plugin
Plugin that spins up specialized NEXUS agents directly inside Claude Code. Five agentic skills each launch their own autonomous agent pipeline for building, reviewing, debugging, searching, and cost tracking — plus five slash commands and always-on context rules.
RezFix
AI-Powered Resume Optimization
Resume optimization platform that analyzes, scores, and rewrites resumes for specific job descriptions. Designed the end-to-end product from user research through delivery, helping job seekers land more interviews.
The Prompt Fixer
Prompt Engineering Toolkit
Structured workflows for writing better AI prompts. Designed the product experience that makes LLMs accessible to non-technical users through guided prompt patterns and iterative refinement.
LayoutKit
The First Layout Language for the Web
10 semantic React components that compile to Tailwind CSS. Published on npm as layoutkit-css — install with npm install layoutkit-css. Stack, Row, Grid, Center, Spread, and more replace raw CSS with composable, type-safe primitives. This portfolio is built with LayoutKit.
Get In Touch
Have a project in mind? Let's talk.